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Insurance Administrative Assistant

2 months ago

Pierre, South Dakota, United States BankWest Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our Insurance Division team at BankWest. As an Administrative Assistant, you will provide critical support to our Insurance Division Service staff and Producers, ensuring seamless day-to-day operations and exceptional customer service.

Key Responsibilities
  • Provide administrative support to the Insurance Division Service staff and Producers, including answering phones, conveying messages, running errands, processing mail, copying, scanning, faxing, filing, data entry, reports, and billing.
  • Assist the Service staff with identifying and preparing insurance documents.
  • Locate and compile information upon request.
  • Attend all training, seminars, or meetings required by the supervisor.
  • Learn and maintain an understanding of the Insurance Department Management System (EPIC).
  • Perform other duties as assigned by the supervisor.
Requirements
  • A high school diploma or equivalent.
  • 1 year's experience in a related field.
Preferred Qualifications
  • Attentive to detail with a high level of organization.
  • Ability to adapt to new, different, or changing requirements.
  • Team player with strong work ethic.
  • Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.
  • Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.
  • Strong interpersonal skills to ensure effective communication with external and/or internal customers.
  • Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.
  • Knowledge of insurance terminology/concepts, and mastery of required paperwork.
  • Knowledge of BankWest products and services.
  • Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output.
  • Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.