Current jobs related to Medical Call Center Representative - Milwaukee, Wisconsin - QuadGraphics

  • Call Center Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Versiti Inc. Full time

    Job Title: Call Center AgentJob Summary:Versiti Inc. is seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity and other phone-related tasks.Key...

  • Call Center Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Dynata Full time

    Job Title: Call Center Agent Job Summary: Dynata is seeking a Call Center Agent to join our Virtual Call Center team. As a Call Center Agent, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers. These surveys cover a range of topics, from politics to customer satisfaction, and are used by our...

  • Call Center Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Versiti Inc. Full time

    Job Title: Call Center AgentAt Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.Job Summary:This entry-level, contact center role is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as...

  • Customer Service Representative

    1 week ago

    Milwaukee, Wisconsin, United States Five Star Call Centers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and their customers.Key Responsibilities:Manage large volumes of inbound and outbound calls in a timely mannerFollow...

  • Customer Service Representative

    1 month ago

    Milwaukee, Wisconsin, United States Five Star Call Centers Full time

    Job Title: Customer Service M-FAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Five Star Call Centers team, you will play a critical role in providing exceptional customer service and support to our clients in the firearms industry.Key...

  • Contact Center Representative

    1 month ago

    Milwaukee, Wisconsin, United States Versiti Inc. Full time

    Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team at Versiti Inc.Job Summary:The Contact Center Representative will be responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our...

  • IR Tech @ Aurora St Luke's Medical Center

    3 days ago

    Milwaukee, Wisconsin, United States Aurora St Luke's Medical Center - AC Full time

    Job Title: Registered Nurse - Interventional RadiologyJob Specialty: NursingJob Duration: 13 weeksShift: 10-hour Day ShiftGuaranteed Hours: Not specifiedExperience: Preferably 1-year experience in Interventional Radiology; First-time travelers accepted with IR experienceLicense: WI License requiredCertifications: ARRT, BLSMust-Have:Proficiency in basic to...

  • Contact Center Representative

    4 weeks ago

    Milwaukee, Wisconsin, United States Versiti Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative. In this role, you will be responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity and other phone-related tasks.Key ResponsibilitiesAdhere to work...

  • Contact Center Representative

    1 month ago

    Milwaukee, Wisconsin, United States Versiti Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative. In this role, you will be responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity and other phone-related tasks.Key ResponsibilitiesAdhere to work...

  • Appointment Services Representative

    5 days ago

    Milwaukee, Wisconsin, United States Medical College of Wisconsin Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Appointment Services Representative to join our team at the Medical College of Wisconsin. As an Appointment Services Representative, you will play a critical role in providing exceptional patient service and ensuring a smooth scheduling experience for our patients.Key Responsibilities:Schedule,...

  • Patient Care Technician Preceptor

    1 week ago

    Milwaukee, Wisconsin, United States FRESENIUS MEDICAL CENTER Full time

    Job SummaryWe are seeking a highly skilled Patient Care Technician Preceptor to join our team at Fresenius Medical Center. As a Patient Care Technician Preceptor, you will play a critical role in providing exceptional patient care and training the next generation of healthcare professionals.Key ResponsibilitiesProvide direct patient care, including...

  • Service Business Development Center Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Milwaukee Division Full time

    About UsThe Milwaukee Division of the International Autos Group is a family-owned and operated group of dealerships serving customers in the Milwaukee, Sheboygan, Chicago, Northwest Indiana markets and Minnesota. Our organization is built on a strong foundation of hard work ethics instilled by our founder, Frank Mauro, and continued by his son, Ralph...

  • Appointment Services Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Medical College of Wisconsin Full time

    Job SummaryWe are seeking a highly skilled Appointment Services Representative to join our team at the Medical College of Wisconsin. As a key member of our scheduling team, you will be responsible for providing exceptional customer service to our patients, ensuring a seamless and efficient experience from registration to appointment scheduling.Key...

  • Fitness Center Representative

    2 weeks ago

    Milwaukee, Wisconsin, United States Planet Fitness Full time

    {"title": "Member Services Representative", "description": "Empower Members to Live a Healthy LifestyleAt Planet Fitness, we strive to create a culture that fosters a positive and supportive environment for our members and employees alike. As a Member Services Representative, you will play a vital role in delivering exceptional customer service and ensuring...

  • Central Services Representative

    3 weeks ago

    Milwaukee, Wisconsin, United States Medical College of Wisconsin Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Central Services Representative to join our team at the Medical College of Wisconsin. As a key member of our clinical enterprise, you will play a vital role in providing exceptional patient care and support services.Key ResponsibilitiesTriage patient calls and provide accurate information and...

  • Contact Center Representative

    1 month ago

    Milwaukee, Wisconsin, United States Versiti Inc. Full time

    Job Title: Agent Contact CenterWe are seeking a highly motivated and customer-focused individual to join our Contact Center team as an Agent. In this role, you will be responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related...

  • Central Services Representative

    5 days ago

    Milwaukee, Wisconsin, United States Medical College of Wisconsin Full time

    Job DescriptionAs a Central Services Representative at the Medical College of Wisconsin, you will play a vital role in providing exceptional customer service to patients and external stakeholders. Your primary responsibility will be to answer main advertised numbers for the Froedtert & Medical College Clinics, assisting patients with general information and...

  • Service BDC Representative

    5 days ago

    Milwaukee, Wisconsin, United States Milwaukee Division Full time

    At the Milwaukee Division, we are seeking a highly motivated and results-driven Service BDC Representative to join our team. As a key member of our business development center, you will be responsible for managing and tracking all leads, ensuring timely follow-up, and providing exceptional customer service.Key Responsibilities:Manage and track all...

  • Dermatology Clinic Representative

    3 weeks ago

    Milwaukee, Wisconsin, United States Madison Medical Affiliates Full time

    Patient Service Representative Job SummaryA Patient Service Representative is the first point of contact between patients and our clinics and physicians. This role is responsible for providing exceptional customer service, ensuring a smooth patient experience, and supporting the clinical team.Key ResponsibilitiesGreet patients and visitors in a prompt,...

  • Client Service Representative

    1 month ago

    Milwaukee, Wisconsin, United States VCA Animal Hospitals Full time

    {"title": "Client Service Representative", "description": "Job SummaryWe are seeking a compassionate and reliable Client Service Representative to join our team at VCA Milwaukee Emergency Center for Animals.This role is crucial in providing exceptional customer service to pet owners, patients, and referring veterinarians.Key ResponsibilitiesAnswer incoming...

Medical Call Center Representative

2 months ago

Milwaukee, Wisconsin, United States QuadGraphics Full time

Job Summary

Quad/Graphics is seeking a highly skilled Patient Service Representative to join our medical call center team. As a key member of our team, you will be responsible for answering inbound calls, scheduling appointments, and providing exceptional customer service to our patients.

Key Responsibilities

  • Answer incoming patient calls professionally and respond to inquiries and requests in a timely and accurate manner.
  • Develop and maintain positive relationships with patients and clinic staff, ensuring that patient needs are met and resolved.
  • Identify and escalate difficult or priority issues, ensuring that they are handled with care and immediacy.
  • Perform follow-up calls and complete call logs/documentation in a timely and accurate manner.
  • Respond to customer questions regarding clinic benefits, RX refills, eligibility, and other related topics.
  • Perform other duties and projects as assigned.

Requirements

  • High School diploma or GED; associates degree preferred.
  • 1 year of experience in an automated call center environment required.
  • Medical background strongly preferred.

Preferred Qualifications

  • Excellent verbal and written communication skills.
  • Professional demeanor and positive communication skills.
  • Ability to make recommendations to effectively solve problems.
  • Expertise in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Typing skills of 45-50 WPM.

About Quad/Graphics

Quad/Graphics is a leading provider of healthcare services, committed to transforming healthcare for the better. We offer a comprehensive benefits package, including 401(k), holidays, and more. We are proud to be an equal opportunity employer and value diversity. We are committed to creating a place of belonging, where employees can grow and thrive in a supportive and inclusive environment.