Marketing Retention Manager

2 days ago


Billings, Montana, United States Home Science Tools Full time
Job Description

Home Science Tools is a leading online retailer of educational science products, dedicated to inspiring learning and making a positive impact on students' futures. We're seeking a skilled Marketing Retention Manager to join our team and drive customer loyalty and growth.

Key Responsibilities
  • Customer Loyalty Program Management: Develop and execute a comprehensive loyalty program to reward and retain customers, increasing repeat sales and customer lifetime value.
  • Retention Strategy: Design and implement a retention strategy to maximize customer engagement, reduce churn, and drive long-term growth.
  • Social Media Marketing: Manage and execute social media campaigns to build brand awareness, drive website traffic, and engage with customers.
  • Email and SMS Marketing: Develop and send targeted email and SMS campaigns to nurture customer relationships, promote products, and drive sales.
  • Affiliate and Influencer Marketing: Manage and execute affiliate and influencer marketing programs to drive revenue and expand our customer base.
  • Website Page Maintenance: Collaborate with the eCommerce Manager to optimize website landing pages, ensuring a seamless user experience and driving conversions.
Requirements
  • 8+ years of digital marketing experience
  • Bachelor's degree in digital marketing or equivalent
  • Strong analytical and quantitative skills
  • Excellent communication and interpersonal skills
  • Ability to work cross-functionally with other teams
What We Offer
  • Competitive salary and benefits package
  • Paid time off and nine holidays
  • Medical and dental insurance
  • 401(k) and ESOP plan with generous company contributions


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