Principal Wireless Networking Engineer
1 day ago
The Principal Engineer Wireless Networking is responsible for resolving complex hardware and software product inquiries escalated from the Help Desk Level 1 support team and field installers. This role requires providing customer updates and expert solutions to complex customer inquiries within a timely manner as stated in the Service Level Agreements.
The Principal Engineer will drive attainment of key performance metrics via adoption of knowledge management process, mentoring staff and participation in departmental initiatives.
Key Responsibilities- Respond to customer queries and resolve product and service issues in accordance with Help Desk processes, Standard Operating Procedures, Customer Service Level Agreements and departmental Operating Level Agreements.
- Ensure consistent, professional and effective communications with all affected parties throughout the query and issue resolution process.
- Recommend Knowledge Management solutions to the Knowledge Management engineer.
- Prepare Knowledge Articles in accordance with the Knowledge Management process guidelines and writing standards.
- Maximize use of Knowledge Management tools during query and issue resolution processes.
- Achieve or exceed individual Key performance metrics.
- Participate in team and individual projects as requested by management.
- Prepare, conduct and monitor training activities to ensure team members possess sufficient knowledge of the project/product to successfully engage customers, co-workers and vendors at the correct level.
- Identify industry standards to be used along with industry standards in use by our customers.
- Minimum 10 years of experience in wireless networking.
- Cisco, RADIUS Networking, Palo Alto, Juniper Firewalls, Aruba, Meraki, and SQL Servers experience required.
- Bachelor's degree required.
Randstad is an equal opportunity employer and welcomes people of all abilities. We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
-
Principal Wireless Networking Engineer
14 hours ago
San Diego, California, United States Randstad Full timeJob SummaryThe Principal Engineer Wireless Networking is responsible for resolving complex hardware and software product inquiries escalated from the Help Desk Level 1 support team and field installers. This role requires providing customer updates and expert solutions to complex customer inquiries within a timely manner as stated in the Service Level...
-
Wireless Networking Principal Engineer
1 week ago
San Diego, California, United States Randstad Full timeJob SummaryThe Principal Wireless Networking Engineer is responsible for resolving complex hardware and software product inquiries escalated from the Help Desk Level 1 support team and field installers. This role requires providing customer updates and expert solutions to complex customer inquiries within a timely manner as stated in the Service Level...
-
Principal Wireless Networking Engineer
1 week ago
San Diego, California, United States Randstad Full timeJob SummaryThe Principal Engineer Wireless Networking is responsible for resolving complex hardware and software product inquiries escalated from the Help Desk Level 1 support team and field installers. This role requires providing customer updates and expert solutions to complex customer inquiries within a timely manner as stated in the Service Level...
-
Principal Wireless Networking Engineer
2 weeks ago
San Diego, California, United States Randstad Full timeJob SummaryThe Principal Engineer Wireless Networking is responsible for resolving complex hardware and software product inquiries escalated from the Help Desk Level 1 support team and field installers. This role requires providing customer updates and expert solutions to complex customer inquiries within a timely manner as stated in the Service Level...
-
Senior Wireless Network Engineer
4 weeks ago
San Diego, California, United States UC San Diego Health Full timeJob SummaryWe are seeking a highly skilled Senior Wireless Network Engineer to join our team at UC San Diego Health. As a key member of our network infrastructure team, you will be responsible for designing, implementing, and maintaining our wireless network infrastructure.Key ResponsibilitiesDesign and implement wireless network solutions to meet the needs...
-
Wireless Network Engineer
5 days ago
San Francisco, California, United States University of California , San Francisco Full timeJob SummaryAs a Wireless Network Engineer at the University of California, San Francisco, you will play a crucial role in designing, implementing, and maintaining the wireless network infrastructure that supports the health sciences mission. You will work closely with the Network Services team to ensure the wireless network is secure, reliable, and...
-
Wireless Network Engineer
5 days ago
San Francisco, California, United States University of California, San Francisco Full timeJob SummaryAs a Wireless Network Engineer at the University of California, San Francisco, you will play a crucial role in designing, implementing, and maintaining the wireless network infrastructure to support the academic, research, and healthcare missions of the organization. You will work closely with the IT team to ensure the wireless network is secure,...
-
Wireless Network Engineer
4 days ago
San Francisco, California, United States University of California , San Francisco Full timeJob SummaryAs a Wireless Network Engineer at the University of California, San Francisco, you will play a critical role in facilitating effective wireless communication and enabling the digital connectivity of the UCSF community across the Health, Education, Research, and Business missions. You will continuously adapt to emerging technologies and industry...
-
Wireless Network Engineer
1 week ago
San Francisco, California, United States University of California , San Francisco Full timeJob SummaryWe are seeking a highly skilled Wireless Network Engineer to join our team at the University of California, San Francisco (UCSF). As a key member of our Network Services team, you will be responsible for designing, implementing, and maintaining UCSF's wireless network infrastructure.Key ResponsibilitiesDesign and implement wireless network...
-
Principal Systems Engineer
7 hours ago
San Diego, California, United States Northrop Grumman Full timeJob Title: Principal / Sr. Principal Systems Engineer - NetworkNorthrop Grumman is seeking a highly skilled Principal / Sr. Principal Systems Engineer - Network to join our team in San Diego, California.Job Summary:The successful candidate will be responsible for designing, developing, integrating, and testing network equipment and systems. This includes...
-
Principal Systems Engineer
1 week ago
San Diego, California, United States Northrop Grumman Full timeJob Title: Principal / Sr. Principal Systems Engineer - NetworkNorthrop Grumman is seeking a highly skilled Principal / Sr. Principal Systems Engineer - Network to join our team in San Diego, California.The successful candidate will be responsible for designing, developing, integrating, and testing network equipment and systems. This includes researching and...
-
Principal Systems Engineer
1 week ago
San Diego, California, United States Northrop Grumman Full timeJob Title: Principal / Sr. Principal Systems Engineer - NetworkWe are seeking a highly skilled Principal / Sr. Principal Systems Engineer - Network to join our team at Northrop Grumman Aeronautics Systems in San Diego, California.Job Summary:The successful candidate will provide specific detailed information for hardware and software selection,...
-
Wireless Systems Engineer
2 weeks ago
San Diego, California, United States Apple Full timeJob DescriptionAt Apple, we're pushing the boundaries of wireless technology to create innovative products and services that delight our customers. We're seeking a highly qualified Wireless Systems Engineer to join our dynamic team and contribute to the design and development of next-generation wireless systems.Key ResponsibilitiesDesign and develop cellular...
-
Network Engineer Senior Principal
17 hours ago
San Diego, California, United States Apex Systems Full timeJob Summary:We are seeking a highly skilled Sr Principal Network Engineer to join our team at Apex Systems. As a key member of our Enterprise-wide digital transformation, you will play a critical role in designing and implementing cutting-edge network solutions.Key Responsibilities:Design and implement network architectures and configurationsCollaborate with...
-
Wireless Systems Engineer
2 weeks ago
San Diego, California, United States Centraprise Full timeWireless Test EngineerCentraprise is seeking a skilled Wireless Test Engineer to join our team.Key Responsibilities:Design and execute comprehensive tests to validate wireless features on Macintosh computers and other Apple products.Develop and maintain calibrated test beds for accurate wireless performance measurements.Collaborate with cross-functional...
-
Wireless Network Architect
3 weeks ago
San Diego, California, United States UC San Diego Full timeJob SummaryUC San Diego is seeking a highly skilled Wide-area Wireless Networking Administrator to join our team. As a key member of our network infrastructure team, you will be responsible for managing the overall network cyberinfrastructure that supports research and public safety end-users of the HPWREN network.Key ResponsibilitiesOversee management of...
-
Wireless Test Engineer
1 week ago
San Diego, California, United States The AES Group Full timeWireless Test EngineerWe are seeking a skilled Wireless Test Engineer to join our team at The AES Group in San Diego, CA.Job Summary:The successful candidate will be responsible for developing, designing, and executing tests to evaluate wireless features on Macintosh computers.Key Responsibilities:Develop and maintain carefully calibrated test beds for...
-
Wireless Systems Engineer
14 hours ago
San Diego, California, United States Apple Full timeJob SummaryWe are seeking a highly skilled Wireless Systems Engineer to join our team at Apple. As a member of our dynamic group, you will have the opportunity to craft next-generation wireless technology that will have a deep impact on future Apple products and inspire millions of Apple's customers every single day.Key ResponsibilitiesDesign and bring up...
-
Wireless Systems Engineer
1 week ago
San Diego, California, United States Apple Full timeJob SummaryWe are seeking a highly skilled Wireless Systems Engineer to join our team at Apple. As a member of our dynamic group, you will have the opportunity to craft next generation wireless technology that will have a deep impact on future Apple products and inspire millions of Apple's customers every single day.Key ResponsibilitiesDesign and bring up of...
-
Product Development Quality Assurance Engineer
3 weeks ago
San Diego, California, United States The Judge Group Full timeJob SummaryWe are seeking a highly skilled Product Development Quality Assurance Engineer to join our team at The Judge Group. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our wireless devices and network testing.Key ResponsibilitiesDesign and execute comprehensive testing plans for wireless...