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Claims Field Representative

2 months ago

Lombard, Illinois, United States Cincinnati Insurance Company, Inc. Full time
Claims Field Representative

We are seeking a skilled Claims Field Representative to join our team at Cincinnati Insurance Company, Inc. This role involves investigating and evaluating multi-line insurance claims, ensuring accurate settlements, and providing exceptional customer service.

Key Responsibilities:
  • Conduct thorough claim investigations, interviewing insureds, claimants, and witnesses as needed.
  • Evaluate claim facts and policy coverage, inspecting property and auto damages to write repair estimates.
  • Prepare reports of findings and secure settlements with insureds and claimants.
  • Utilize claims-handling software, company car, and mobile applications to adjust losses in a paperless environment.
  • Provide superior and professional customer service, responding to inquiries and resolving issues in a timely manner.
Requirements:
  • Availability and communicativeness during regular business hours.
  • Desire to learn about the insurance industry and provide a great customer experience.
  • Ability to work unsupervised, with excellent verbal and written communication skills.
  • Strong interpersonal skills, with the capacity to work effectively with diverse stakeholders.
  • Excellent problem-solving, negotiation, organizational, and prioritization skills.
  • Valid driver's license.
Benefits:
  • Company car.
  • Company stock options, including Restricted Share Units and Incentive-based stock options.
  • Paid time off (PTO).
  • 401K with 6% company match.

We offer a competitive salary range of $55,000 - $91,200 annually, based on education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.