Parts and Warranty Manager

1 week ago


Lombard, Illinois, United States Transervice Logistics, LLC Full time
Job Summary

The Parts and Warranty Manager is responsible for overseeing all aspects of parts purchasing, inventory management, and warranty recovery in the trucking industry. This role requires strong negotiation skills, product knowledge, and experience with OEM warranty systems and claim processing.

Key Responsibilities
  • Manage inventory levels, set up new part item details, and track usage, cost, and failures.
  • Oversee quarterly inventory cycle counts, adjustments, and year-end inventory counts.
  • Set up and monitor preferred vendor usage, automatic parts reorders, and VMRS coding on all parts and labor items.
  • Establish and maintain relationships with manufacturers, warranty representatives, and after-market warranty companies.
  • Review and process warranty repair orders, track claims, and maintain records.
  • Provide regular reports to management on claims status and monetary amounts recouped.
  • Manage manufacturer-issued campaigns, including opening work orders, procuring parts, and tracking completion.
Requirements
  • Bachelor's degree or 5+ years' experience in parts and warranty management in the trucking industry.
  • In-depth product knowledge of fleet equipment, repair, and maintenance.
  • Experience with TMT maintenance software and OEM warranty systems.
  • Strong negotiation and communication skills.
  • Ability to work in a fast-paced environment and travel up to 25%.
Benefits
  • Annual profit-sharing bonuses.
  • Strong work-life balance with paid holidays and generous personal time off.
  • Medical, dental, and vision insurance plans, plus company-paid life insurance.
  • 401(k) savings plan with company match.
  • Tuition reimbursement and free financial service assistance.

Transervice Logistics, LLC is an Equal Opportunity Employer and a Drug-Free Workplace. To be considered for this role, please submit a full application or resume to recruiting@transervice.com.



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