Clinical Customer Care Coordinator

4 days ago


Somerset, New Jersey, United States PSG Global Solutions Careers Full time
Job Description

At PSG Global Solutions Careers, we are seeking a dedicated and results-driven Customer Service Representative Team Member to join our team in Somerset, New Jersey. In this role, you will be responsible for providing exceptional customer service to facilities and ensuring timely completion of work activities.

Key responsibilities include accurately entering facility enrollments for approval, denial or rejection, verifying and processing electronic or manual replenishment requests, and communicating with facilities to review exception reports and resolve program issues.

The ideal candidate will possess a minimum of 1 year call center experience, Medicare knowledge, and excellent communication and organizational skills. Ability to work independently and as part of a team is also essential.



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