Exela Customer Support Agent

3 weeks ago


New York, New York, United States Exela Technologies Full time
About the Role

This Exela Customer Support Agent position is an excellent opportunity to join a leading provider of business process and information management solutions.

In this role, you will be responsible for providing exceptional customer support to clients, handling their inquiries and resolving their issues.

The estimated salary for this position is $48,000 - $65,000 per year, depending on experience and qualifications.

Key Responsibilities
  • Customer Support: Deliver top-notch customer support to clients, responding to their inquiries and resolving their issues.
  • Mailroom Operations: Assist with mailroom operations, including sorting, processing, and delivering mail and packages.
  • Teamwork: Collaborate with colleagues to ensure seamless day-to-day operations and achieve team objectives.
  • Problem-Solving: Utilize problem-solving skills to resolve complex issues and escalate concerns as needed.
Requirements
  • H.S. Diploma or Equivalent: High school diploma or equivalent required.
  • Communication Skills: Excellent written and verbal communication skills necessary.
  • Organizational Skills: Strong organizational and time management skills essential.
  • Physical Demands: Ability to stand, walk, sit, and use hands and arms regularly.


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