Sales Supervisor Role Opportunity

3 days ago


Charlotte, North Carolina, United States DELTA GALIL USA INC Full time
About Us:

DELTA GALIL USA INC is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity employer of minorities, females, protected veterans, and the disabled.

About This Role:

This is a unique opportunity to join a dynamic team and take on a key role in helping us achieve our goals. As a Sales Supervisor, you will have the opportunity to work closely with our Store Manager and Assistant Manager to drive sales, provide exceptional customer experiences, and coach and develop the team. You will also have the opportunity to represent the brand and ensure that team members are embodying the brand in all interactions with customers and peers.

Responsibilities:
* Drive sales and provide exceptional customer experiences by styling and wardrobing each customer based on their needs.
* Set the example for customer engagement that exceeds industry standards.
* Assist the Store Manager with leading the store team and serves as the expert on company culture, store operations, and policies & procedures.
* Manage payroll and ensure payroll goals are met within established guidelines to ensure proper coverage based on business needs.
* Support and execute directives from Visual Merchandising, Operations, and Marketing, and ensures that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
* Communicate with Store Manager and/or Assistant Manager regarding all employee relations, day-to-day operations, and any compliance-related matters and to set goals for personal skill development.
* Represent the brand and ensures team members are embodying the brand in all interactions with customers and peers.
* Ensure Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.

Skills and Qualifications:
* 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience and at least 1 year of supervisor experience.
* Strong leadership ability, strong time management skills, able to meet performance expectations, effective verbal and written communication skills, strong organizational skills; ability to multitask and prioritize, strong problem-solving and decision-making skills, ability to accurately and efficiently operate cash register while following cash handling procedures, high level of initiative/self-starter.


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