Customer Service Delivery Advocate

4 days ago


Oak Brook, Illinois, United States Carvana Full time

**About Us:** At Carvana, we're revolutionizing the used car retail industry with our customer-first approach. With a passion for innovation and a drive to excel, we're looking for talented individuals to join our team.

We offer an exciting opportunity for Customer Advocates to build a fulfilling career with us. With at least 2 years of customer-facing experience, you'll be instrumental in delivering exceptional customer experiences. Our company's history-making growth has earned us a spot on the Fortune 500 list, and we're committed to continued success.

As a Customer Advocate, your primary focus will be on building relationships with customers and ensuring their satisfaction. This role requires strong communication skills, empathy, and a customer-centric mindset. If you're passionate about providing outstanding service and are eager to grow with our company, we'd love to hear from you

**What You'll Do:

  • Built long-term relationships with customers to understand their needs and preferences
  • Deliver personalized experiences that exceed customer expectations
  • Collaborate with cross-functional teams to resolve customer inquiries and issues

**Requirements:

  • At least 2 years of customer-facing experience
  • Strong communication and interpersonal skills
  • Able to work in a fast-paced environment

**What We Offer:

  • An estimated salary range of $45,000 - $60,000 per year, based on location and experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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