Automotive Service Advisor
1 day ago
We are seeking a highly skilled and experienced Service Advisor to join our team at Grieco Honda. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.
Key Responsibilities:- Schedule service appointments and obtain customer and vehicle information prior to arrival
- Provide a complete and accurate written estimate for labor and parts, establishing a reasonable time for service completion
- Check on progress of repair throughout the day, contacting customers regarding any changes in the estimate or promised time
- Maintain customer satisfaction index rating at or above country average
- Advise customers on vehicle care and maintenance, ensuring they understand the value of regular maintenance
- 2+ years of previous dealership experience ideal
- High School Diploma or equivalent
- Ability to read and comprehend instructions and information
- General knowledge of vehicle mechanical operations
- Sales experience preferred
- Professional personal appearance
- Excellent oral and written communication skills
- ADP/CDK proficiency preferred
- High energy and positive attitude
- Devote yourself to ensuring customer satisfaction
- Determine management, production, and quality requirements by asking questions and listening
- Attend company meetings as required
- Maintain a follow-up system to encourage follow-through with assigned projects
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Automotive Service Advisor
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Automotive Service Advisor
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Johnston, RI , USA, United States Grieco Automotive Group Full timeService Advisor Job DescriptionWe are seeking a highly skilled and experienced Service Advisor to join our team at Grieco Honda. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Schedule service appointments and obtain customer and vehicle information prior to...
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