Senior Client Advocate
2 weeks ago
The Senior Client Advocate is a key role within Willis Towers Watson, responsible for providing strategic relationship management and placement services to clients. This position requires a deep understanding of the insurance industry, with a focus on casualty lines and risk management.
Key Responsibilities- Develop and maintain strong relationships with clients, understanding their insurance and risk management needs.
- Provide strategic planning and consulting advice to clients, leveraging internal and external resources to deliver tailored solutions.
- Identify and engage with WTW's internal resources to deliver on client expectations, ensuring seamless service and placement activities.
- Recommend appropriate solutions throughout the policy life cycle, including acquisition due diligence.
- Design and deliver client presentations, proposals, and service plans, ensuring clear communication and alignment with client goals.
- Drive the Request for Proposal (RFP) response process, collaborating with WTW's line of business groups and document ownership.
- Lead the renewal process, establishing and implementing client-specific renewal strategies in collaboration with WTW's resource, practice, and industry groups.
- 8-10+ years of commercial Property & Casualty insurance experience in a client-facing role, with industry knowledge in Construction and Real Estate.
- 8-10 years of Broking experience in Casualty lines.
- Knowledge of commercial insurance renewal end-to-end process steps and owners.
- Experience with management and technical oversight of Large MBR programs and complex property schedules.
- Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
- Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs.
- Able to interpret, analyze, and present models.
- Negotiation Skills: able to develop innovative and creative solutions to complex deals, drive consensus across internal and external stakeholders to close deals.
- Knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.
- Excellent verbal and written communication skills, group presentation skills, and ability to drive complex/technical conversations.
- Effectively advocates for change, provides encouragement, takes control of team projects, leads key work areas, collaborates with others, and provides clear guidance to ensure others fulfill roles effectively.
- Excellent project management skills, including end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.
- Competency in Microsoft Word, PowerPoint, and Excel.
- Insurance P&C License required.
- Travel required.
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role, and potential for revenue generation (Producer roles only).
The base salary compensation range being offered for this role is $200,000 - $250,000 USD. This role is also eligible for an annual short-term incentive bonus.
WTW provides a competitive benefit package, including health and welfare benefits, leave benefits, and retirement benefits.
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