Senior Business Systems Analyst
1 week ago
Position Title:
Business Systems Analyst III – Microsoft Dynamics 365 CRM
Work Arrangement:
Hybrid
About Us:
Vernovis is a premier Total Talent Solutions firm focusing on Technology, Cybersecurity, and Finance & Accounting sectors. We are dedicated to connecting professionals with transformative projects and direct hire opportunities throughout Ohio and the Midwest.
Client Background:
We are collaborating with a prominent organization that is in the midst of a substantial transition to Microsoft Dynamics 365 for their CRM needs. They are seeking an experienced Business Systems Analyst to become a vital part of their Information Systems Team, aiding in the CRM implementation while also taking on responsibilities for system upkeep, training, and user support.
Key Responsibilities:
- Facilitate the transition to Microsoft Dynamics 365 CRM, encompassing setup, data migration, and system configuration.
- Serve as a bridge between the Business Systems Analyst team, development personnel, and business stakeholders to guarantee effective project delivery.
- Collaborate closely with Project Managers on system design, configuration, requirements analysis, and testing procedures.
- Provide continuous support and maintenance for the Dynamics 365 platform following its deployment.
- Deliver training and day-to-day assistance across multiple business locations, with occasional travel as required.
- Support existing CRM systems lightly until the new system is fully operational.
Required Qualifications:
- 3-5 years of experience with Microsoft Dynamics 365, specifically in CRM implementation and ongoing support.
- Robust background as a Business Systems Analyst, with expertise in requirements gathering and documentation.
- Ability to work effectively within a cross-functional team, managing timelines and ensuring project success.
- Familiarity with the Software Development Life Cycle (SDLC) and Change Management methodologies.
Preferred Qualifications:
- Experience in leadership or project management roles within IT or CRM initiatives.
- Certifications in D365 Business Central, Customer Service, and/or Field Service are advantageous.
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