Assistant Community Manager

4 weeks ago

New York, New York, United States Gotham Organization Full time
Job Overview

Gotham is seeking a highly skilled and experienced Assistant Community Manager to join our Multifamily Management department. This role is responsible for maintaining positive relationships with owners, residents, and staff, while assisting with implementing annual plans to achieve revenue goals, execute capital improvements, and meet all legal requirements.

Key Responsibilities
  • Assist with day-to-day operations of the property, emphasizing a positive response to concerns of residents and clients.
  • Ensure timely maintenance of all building operations and systems.
  • Assist with oversight of all maintenance and repair work, including obtaining quotes from vendors, scheduling and coordinating work, and reviewing work after completion.
  • Assist with negotiating service contracts, including bidding, awarding, and managing building contracts and ensuring that suppliers/service providers are meeting contractual obligations.
  • Respond to building emergencies in the absence of the Community Manager to coordinate resources and provide appropriate guidance in securing the emergency and implementing corrective and preventive actions.
  • Assist with overseeing apartment improvement construction projects and capital improvements as required.
Qualifications and Competencies
  • Bachelor's degree preferred, or equivalent experience in residential property management.
  • 2-3 years of residential rent regulated property management experience in NYC, preferred.
  • Familiar with high-end residential properties.
  • Experience with LIHTC units.
  • Familiar or experienced in building operations and maintenance.
  • Familiar with or proficient in Yardi.
  • Proficient in Microsoft Outlook, Excel, and Word.
  • Acts in ways that demonstrate integrity. Makes and fulfills commitments.
  • Displays diplomacy while handling difficult issues and challenges in a calm, rational manner and inspires others to do the same. Remains empathetic and objective while acknowledging others' strong emotions.
  • Achieves results within timelines. Demonstrates levels of urgency appropriate to the situation. Prioritizes tasks with logic and prevents or manages obstacles to attaining the necessary results. Demonstrates flexibility when required and still achieves the best possible result. Delegates and develops staff while achieving results and prepares them for future situations.
  • Builds and maintains trust with owners, residents, staff, and contractors/vendors using open, honest and regular communication. Show awareness and empathy to the needs, feelings and expectations of others. Builds rapport with a broad range of people.
  • Demonstrates knowledge of all industry standards in the correct use of and limits to facilities operating systems and the legal requirements of the NYC rental market.
About Gotham

Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food halls Gotham West Market and Gotham Market at The Ashland.

Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham's long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham's in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.

Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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