Front Desk Coordinator
2 weeks ago
We are seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team at Fradera Healthcare Network. As the first point of contact for patients, you will play a critical role in providing exceptional customer service and ensuring a smooth experience for our patients.
Key Responsibilities:- Answer and direct phone calls, responding to patient inquiries and concerns in a timely and professional manner.
- Schedule patient appointments and manage the daily schedule, ensuring that patients are seen in a timely manner.
- Process patient registration, verify demographic information, and obtain necessary documentation.
- Collect co-pays and balance due from patients, and post payments to their accounts.
- Perform data entry and maintain accurate records, including patient demographics, insurance information, and medical history.
- Fax patient prescriptions and orders, and communicate with providers and pharmacies as needed.
- Obtain and verify patient insurance eligibility, and ensure accurate billing and coding.
- Assist with patient check-in and check-out, and provide translation services as needed.
- Perform other administrative tasks as assigned, including ordering supplies and running errands.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Current CPR certification for Healthcare Professionals required.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, providers, and staff.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in computer software, including electronic health records and practice management systems.
The Front Desk Receptionist will work in a fast-paced medical office environment, with frequent exposure to communicable diseases and body fluids. The employee must be able to lift and move up to 50 pounds, and work in a moderate noise level environment.
Fradera Healthcare Network is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary range of $15-$20 per hour, depending on experience.
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