English Coach

7 hours ago


Lithia Springs, Georgia, United States Walmart Full time
Job Summary

We are seeking a highly skilled and experienced English Coach to join our team at Walmart. As a key member of our leadership team, you will be responsible for leading and developing teams effectively by teaching, training, and actively listening to associates.

Key Responsibilities
  • Communicate and collaborate with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction.
  • Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
  • Manage and support customer service initiatives, including store of the community and community outreach programs.
  • Ensure customer needs, complaints, and issues are successfully resolved.
  • Provide process improvement leadership to ensure a high-quality customer experience.
  • Drive the financial performance and sales of the designated store area by reviewing and evaluating P&L statements.
  • Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Provide supervision and development opportunities for hourly associates by hiring, training, and mentoring.
  • Ensure diversity and inclusion by building accountability and providing opportunities for growth and development.
Requirements
  • 2 years' experience in a leadership role, or 2 years' general work experience and 1 year's experience supervising 5 or more direct reports.
  • Ability to communicate effectively with all levels of associates and provide exceptional customer service.
  • Strong leadership and development skills, with the ability to motivate and inspire teams.
  • Ability to analyze data and make informed decisions to drive business results.
What We Offer

As a Walmart associate, you will have access to a range of benefits, including competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Additional compensation includes annual or quarterly performance bonuses.



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