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Front Desk Representative

2 months ago

Park City, Utah, United States Steinlodge Full time

**Front Desk Agent Opportunity**

**Job Summary**

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Steinlodge. As a key member of our Rooms Division, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

**Key Responsibilities**

  • Excellent communication skills to effectively interact with guests, colleagues, and management.
  • Strong customer service skills to resolve issues and provide solutions in a timely and professional manner.
  • Multitasking and organizational skills to manage multiple tasks and priorities in a fast-paced environment.
  • Proficiency in computer systems and software to efficiently process guest requests and maintain accurate records.
  • Ability to work varied shifts, including weekends and holidays, to meet the needs of our guests.

**Requirements**

  • Some knowledge of computer systems and software.
  • Intermediate customer service skills.
  • Some knowledge of communication principles.
  • Ability to work as a team player and contribute to a positive and supportive work environment.
  • Self-starter with a strong work ethic and ability to work independently.

**What We Offer**

At Steinlodge, we value our employees and offer a competitive compensation package, including a starting rate of $16/hour. We also provide opportunities for professional growth and development, as well as a dynamic and supportive work environment.