Regional Field Service Manager

5 days ago


St Augustine, Florida, United States Benco Dental Full time
Job Title: Regional Field Service Manager

Benco Dental is seeking a highly skilled and experienced Regional Field Service Manager to join our team. As a key member of our service operations team, you will be responsible for overseeing the installation, maintenance, testing, troubleshooting, and repairing of dental, radiography, and associated equipment for our customers in your region.

Key Responsibilities:
  • Assist, coach, evaluate, and improve performance of regional service/installation technicians
  • Collaborate with Regional Sales Manager to achieve regional labor sales goals
  • Ensure Service Technicians are following time and attendance reporting requirements while ensuring Tech PTO reflects assigned work
  • Hold Service Technicians accountable for responsibilities
  • Coordinate/conduct regularly scheduled meetings with all Regional Personnel
  • Ensuring high customer service satisfaction rates
Requirements:
  • Education/Experience:
    • Associate Degree in: Business or BioMed Technology
    • 5 Years' Experience in a Service Industry
    • Previous Management Experience
  • Physical:
    • Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
    • Frequently lifting/lowering/carrying/pushing/pulling 1 to 55 pounds, occasionally lifting/lowering/carrying/pushing/pulling 56 to 100 pounds
    • Routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
    • Ability to work in tight spaces
    • Frequent traveling to customer sites (daily) and occasional use of power tools
What We Offer:
  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package and Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
  • Family owned for 90+ years

Benco Dental is a family-owned company that has been in business for over 90 years. We are committed to providing our customers with the best possible service and support. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

We are an equal opportunity and affirmative action employer. At Benco Dental, we celebrate our associates' differences to foster a culture of diversity and inclusion every day.



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