Glass Industry Customer Support Expert

4 days ago


Eagle River, Alaska, United States Summit Auto Glass Full time
Customer Service Receptionist Job Description

We are seeking a friendly and helpful Customer Service Receptionist to join our team at Summit Auto Glass. In this role, you will be responsible for answering phone calls and emails from customers, providing product information, and helping them with their inquiries.

The salary for this position is $15/hour, with the possibility of a pay increase after 60 days based on performance. You will work Monday through Friday, 8-5, and have the opportunity to develop your skills and knowledge in customer service and sales.

To be successful in this role, you will need to have strong communication skills, both written and verbal, as well as the ability to work well under pressure. Previous experience in customer service or sales is essential, and you should be comfortable using general computer software.

Key Accountabilities:

  • Answering phone calls and responding to customer inquiries
  • Providing product information and helping customers with their inquiries
  • Scheduling appointments and helping customers with insurance claims
  • Assisting walk-in customers and providing technical support

Essential Qualifications:

  • Previous experience in customer service or sales
  • Strong communication skills and ability to work well under pressure
  • Basic computer skills and ability to learn new software


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