Glass Installation Services Coordinator
6 days ago
We are seeking a highly motivated and detail-oriented Customer Service Receptionist to join our team at Summit Auto Glass. As a key member of our team, you will be responsible for handling customer inquiries, providing product information, and ensuring that customers receive the highest level of service and support.
Job Responsibilities:
- Answer phone calls and respond to customer inquiries in a timely and professional manner.
- Provide accurate and up-to-date product information to customers.
- Schedule appointments and assist with walk-in customers as needed.
- Troubleshoot and resolve customer complaints in a fair and efficient manner.
- Document and update customer records accurately.
- Develop and maintain knowledge of our products and services.
- Assist with ordering glass and parts as required.
- Collect payments from customers as necessary.
- Communicate effectively with technicians and other office staff.
Requirements:
- High school diploma or equivalent required.
- Previous experience in customer service or sales preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
Benefits:
- A competitive salary of $15/hour.
- Opportunities for advancement based on performance.
- A positive and supportive work environment.
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Glass Industry Customer Support Expert
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