Receptionist - Customer Service Specialist

3 weeks ago


Eagle River, Alaska, United States Summit Auto Glass Full time
About the Role

We are looking for a highly motivated Customer Service Receptionist to join our team at Summit Auto Glass. This is an exciting opportunity to provide top-notch support to our customers and contribute to the success of our company.

The salary for this role is $15/hour, with the possibility of a pay increase after 60 days based on performance. You will work Monday through Friday, 8-5, and have the chance to develop your skills and knowledge in customer service and sales.

To be successful in this role, you will need to have strong communication skills, both written and verbal, as well as the ability to work well under pressure. Previous experience in customer service or sales is essential, and you should be comfortable using general computer software.

Main Responsibilities:

  • Responding to customer inquiries and providing product information
  • Scheduling appointments and helping customers with insurance claims
  • Assisting walk-in customers and providing technical support
  • Developing and maintaining a knowledge base of our products and services

Requirements:

  • Previous experience in customer service or sales
  • Strong communication skills and ability to work well under pressure
  • Basic computer skills and ability to learn new software


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