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Court Operations Supervisor

2 months ago

Phoenix, Arizona, United States Maricopa County, AZ Full time
About the Position

We are seeking a highly skilled and experienced Court Operations Supervisor to oversee the administrative functions of a designated judicial function within the Clerk of the Superior Court department. As a key member of our team, you will be responsible for ensuring the smooth operation of our office, providing exceptional customer service, and collaborating with internal and external stakeholders to achieve our goals.

Key Responsibilities
  • Oversee the operations of a designated judicial function, including document and exhibit processing, customer service counters, electronic document management, and child support responsibilities.
  • Provide direct supervision for up to 25 employees, including hiring, interviewing, progressive discipline, performance management, payroll processing, employee training, cross-training, monitoring of daily workflow, and staff coverage.
  • Perform administrative tasks associated with the operation of a judicial function, including collecting statistical data, preparing detailed monthly reports, and ensuring a clean, organized, safe work environment.
  • Represent the Clerk's Office in meetings with judiciary, court staff, internal and external departments, and agencies.
  • Participate in organizational projects and identify and implement process enhancements and departmental procedures intended to improve service.
  • Provide the highest level of service to internal and external customers.
Requirements
  • Five years of administrative experience in a legal or court environment.
  • High School Diploma or GED.
  • A combination of post-secondary education and job-related experience may substitute for the required experience on a year-for-year basis.
Preferred Qualifications
  • One or more years of supervisory or lead experience.
Working Conditions
  • High-volume, fast-paced office setting with frequent stressful situations and extended periods of sitting while completing computer activities.
  • Ability to travel to and from job-related locations during a scheduled workday, subject to County policies regarding the use of County vehicles or private vehicles used on County business.
  • Valid Arizona driver's license is required upon hire.
  • Ability to frequently ascend and descend 1-3 steps to the designated work area, with or without accommodation.
  • Ability to lift boxes or other items up to 20 pounds and carry, push, or pull from one courthouse to another.