Residential Team Leader

1 week ago


Akron, Ohio, United States The Blick Center Full time
PRIMARY ROLE: The Home Supervisor position is designed to lead residential teams, oversee home operations, and provide training and supervision to Residential Support Staff, ensuring the health and safety of all individuals within our Residential Program.

Key Responsibilities:
  • Oversee the daily operations of the home and the direct care staff assigned to it.
  • Spend an average of 32-40 hours per week in the home for supervision, mentoring, and direct care coverage.
  • Manage home schedules and allocate administrative hours weekly for completing necessary administrative tasks.
  • Maintain clients' schedules for daily living activities, appointments, and community engagement.
  • Carry a call phone five days a week to address inquiries and staff absences.
  • Coordinate client services for the assigned home.
  • Ensure that daily documentation regarding residents and home operations is current, accurate, and legible, including MAR documentation.
  • Coordinate and ensure compliance with all resident services as outlined in each individual's service plan.
  • Schedule and attend clients' medical appointments as necessary, and make calls for assistance if unavailable.
  • Participate as a member of the client's ISP team, collaborating with all team members to foster a positive work environment and meet client needs.

Qualifications:
  • Proven ability to lead, mentor, and support direct support professionals in the home environment.
  • Minimum of two years of experience in a residential service setting.
  • Supervisory experience is preferred.
  • Possession of a valid driver's license with fewer than 6 points.
  • High School Diploma or G.E.D. required.
  • Must have a highly flexible schedule and be available to work evenings and weekends.
  • Proficient in behavioral systems, including data recording, analysis, and evaluation.
  • Strong oral and written communication skills.
  • Ability to negotiate and resolve personnel conflicts constructively.
  • Capability to lead, mentor, and delegate while assisting home staff in fulfilling their responsibilities.

Benefits: We provide a comprehensive benefits package for all full-time employees, which includes medical, dental, vision, and life insurance, along with a 401k plan featuring a 100% match on the first 6%.

About The Blick Center:

The Blick Center is a multidisciplinary service provider dedicated to offering a wide range of high-quality services that educate, empower, and support children, adolescents, adults, and their families. Our non-profit agency is certified as a Mental Health Agency by Ohio Mental Health & Addiction Services and as a Supported Living and Medicaid Waiver Provider by the Ohio Department of Developmental Disabilities. We deliver counseling services both on-site and in the community, developmental therapies, various day programs, and residential services throughout the Akron area.



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