Bilingual Leasing Consultant
1 week ago
We are seeking a highly skilled and bilingual leasing consultant to join our team at Greenline Apartment Management. As a leasing consultant, you will be responsible for leasing apartments and selling the products and services of our community.
Key Responsibilities- Adhere to Greenline's Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals.
- Answer the phone and follow up with all traffic, inputting all information into the appropriate system.
- Stand up and greet clients, tour and lease apartments, and sell the products and services of the community.
- Responsible for the leasing process from introduction to the actual occupancy of the resident.
- Walk apartment before move-in to ensure Greenline standards.
- Prepare and complete all leasing paperwork, including the lease.
- Obtain move-in keys, remote, and parking permit prior to resident's move-in date.
- Respond to resident requests and help to resolve resident problems, including creating service requests.
- Maintain thorough product and knowledge of the community and the competition.
- Prepare weekly and/or monthly market surveys.
- Participate in resident functions and other Greenline-sponsored resident activities.
- Reports to the Assistant Community Manager in the absence of the Community Manager.
- Work overtime as necessary to meet the Greenline standards of customer service.
- High school diploma or equivalent required.
- 2 years experience in apartment leasing and/or sales.
- Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
- Must be able to read, write, and communicate effectively in English and Spanish.
- Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
- Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
- Proficiency in using property management software(s), as well as Microsoft Office.
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