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Nighttime Customer Support Representative

2 months ago

Tucson, Arizona, United States Planet Fitness Full time
Member Services Associate

Position Type: Full Time

The Member Services Associate is responsible for delivering outstanding customer support to Planet Fitness members, potential members, and visitors, ensuring a welcoming atmosphere. Key responsibilities include welcoming members and guests, managing front desk operations, updating member profiles, and ensuring the cleanliness of the facility.

Qualifications/Requirements:
  • Experience in customer service is preferred
  • Basic proficiency in computer usage
  • A strong interest in fitness and wellness
  • Positive and energetic demeanor
  • Dependability and punctuality
  • Excellent customer service abilities
  • Strong listening and problem-solving skills
  • Professional and diplomatic communication
  • High School diploma or GED equivalent is required
  • Must be at least 18 years old
Physical Demands:
  • Ability to stand and walk for extended periods
  • Frequent verbal communication in person or via phone
  • Occasional lifting of items up to 50 pounds
  • Exposure to cleaning chemicals may occur