Customer Service Specialist

2 weeks ago


Brunswick, Georgia, United States The TKO Group Full time

About Us:
The TKO Group is a recognized leader in the automotive industry, known for our commitment to excellence and community involvement. We are dedicated to fostering a supportive work environment that encourages professional development and personal growth.

Position Overview:
We are seeking enthusiastic and self-driven individuals who thrive in collaborative settings and possess outstanding customer service abilities. As a Customer Service Specialist, you will play a vital role in ensuring customer satisfaction and enhancing the overall service experience.

What We Offer:
- Comprehensive Training with guaranteed compensation during training
- Flexible Compensation Plans including Commission, Bonuses, and Salary/Hourly options
- Health Benefits including Medical, Dental, and Vision coverage
- Retirement Savings Plan with competitive company matching
- Paid Time Off including vacation, sick leave, and holidays
- Access to state-of-the-art facilities and resources
- Employee Vehicle Purchase Program
- Flexible Scheduling in select departments
- On-site Fitness Center for employee wellness

Key Responsibilities:
- Quickly identify and address customer concerns
- Utilize automotive knowledge to assist customers effectively
- Demonstrate strong analytical and communication skills
- Maintain proficiency in reading, computer usage, and basic mathematics
- Collaborate with team members to enhance service delivery

Qualifications:
- High School Diploma or equivalent
- Minimum of 1 year experience in a service-oriented role
- Ability to stand for extended periods and work in a dynamic environment
- Basic computer skills and a positive, friendly demeanor
- Must be at least 18 years old and authorized to work in the US
- Valid driver's license and consent to a background check

Join Us:
At The TKO Group, we value diversity and are committed to creating an inclusive workplace. We welcome applicants from all backgrounds and experiences.



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