IT Support Specialist

6 days ago


Schiller Park, Illinois, United States Okta, Inc. Full time
IT Support Engineer, Hardware Asset Management

Okta is seeking a skilled IT Support Engineer to oversee the lifecycle of hardware assets. This role involves managing inventory, ensuring timely procurement, tracking asset deployment, and maintaining records of hardware configurations and warranties.

Key Responsibilities:
  • Proficient in troubleshooting and resolving technical support tickets.
  • Oversee inventory and asset management, including receiving, assembling, and maintaining hardware.
  • Facilitate the onboarding process for new employees, ensuring a smooth transition and seamless integration into the company culture and workflow.
Requirements:
  • Minimum of 3-5 years of experience in IT support or a related technical role.
  • Expertise in both Windows and Mac OS platforms.
  • Collaborate closely with procurement and finance teams to ensure alignment on purchasing strategies and budgetary goals.
  • Experience in vendor relationships, including negotiating contracts, managing performance, and ensuring timely delivery of services and products.
  • Knowledge of Okta, Jamf, and Intune for effective management and security of user identities, devices, and applications.
What We Offer:
  • Competitive annual base salary range: $70,000-$104,000 USD.
  • Equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, 401(k), flexible spending account, and paid leave.

Okta is an Equal Opportunity Employer. We consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.



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