Customer Service Representative

2 weeks ago


St Petersburg, United States NESCO Inc Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will provide exceptional support to our clients and their employees, ensuring timely and accurate processing of their accounts.

Key Responsibilities
  • Provide excellent customer service to clients, employees, and field partners via various communication channels.
  • Process benefit enrollments for PEO product offerings to ensure timely processing.
  • Research and resolve basic product and service issues to maintain accurate and timely responses.
  • Document information in CRM to track issues and maintain accurate records.
  • Participate in special projects and training sessions as needed.
Requirements
  • High School diploma or equivalent.
  • Minimum of 2 years of customer service experience.
  • Basic understanding of HRIS, Payroll, and Windows.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC plan that encompasses Medical, Vision, Dental, 401K, and EAP services. We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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