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Customer Service Representative

2 months ago

St Petersburg, Florida, United States Cathy Shadwick - State Farm Agent Full time
Job Opportunity

We are seeking a dynamic and motivated individual to join our team as a Customer Service Representative. As a key member of our office, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer experiences.

Responsibilities
  • Develop and nurture customer relationships, identifying their needs and providing tailored solutions.
  • Work closely with our agent to establish and meet marketing goals, driving business growth and success.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries and resolving issues efficiently.
  • Use a customer-focused approach to educate customers about insurance options, ensuring they receive the best possible solutions.
  • Maintain a strong work ethic, demonstrating a total commitment to success and excellence in every aspect of your role.
Benefits
  • Competitive salary plus commission/bonus structure
  • Comprehensive health benefits package
  • Profit-sharing opportunities
  • Paid time off (vacation and personal/sick days)
  • Valuable experience and growth potential within our agency

We are an equal opportunities employer and welcome applications from motivated individuals who are passionate about delivering exceptional customer service and driving business success. If you are a self-starter who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.