Service Desk Engineer
2 weeks ago
Vaco is seeking a skilled Service Desk Engineer to provide technical support for systems monitoring, maintenance, and administration. The ideal candidate will have a strong background in cybersecurity and excellent communication skills.
Key Responsibilities- Provide technical support for systems monitoring, maintenance, and administration
- Handle inbound customer support via email and phone
- Support internal users and occasional onsite support (local travel only)
- Manage operating systems, Microsoft infrastructure, basic network troubleshooting, and security measures
- Maintain and manage MSP platforms including remote monitoring tools and documentation
- Ensure service delivery meets high standards of communication and customer satisfaction
- Participate in training and pursue necessary certifications
- Knowledge of cybersecurity concepts
- Troubleshooting, problem-solving, and analytical skills
- Excellent verbal and written communication skills
- Associates degree in computer science, engineering, or equivalent experience
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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Service Desk Engineer
3 weeks ago
Glastonbury, Connecticut, United States Vaco Full timeJob Title: Service Desk EngineerWe are seeking a highly skilled Service Desk Engineer to join our team at Vaco. As a Service Desk Engineer, you will be responsible for providing technical support to our clients and internal users, troubleshooting and resolving technical issues, and maintaining and managing our IT infrastructure.Key Responsibilities:Provide...
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Service Desk Engineer
4 weeks ago
Glastonbury, Connecticut, United States Vaco Full timeJob Title: Service Desk EngineerJoin Vaco as a Service Desk Engineer and take on a challenging role that requires technical expertise and excellent communication skills. As a Service Desk Engineer, you will be responsible for providing technical support for systems monitoring, maintenance, and administration.Key Responsibilities:Provide technical support for...
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Service Desk Support Specialist
4 weeks ago
Glastonbury, Connecticut, United States Vaco Full timeJob Title: Service Desk EngineerAt Vaco, we're seeking a skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support for systems monitoring, maintenance, and administration.Key Responsibilities:Provide technical support for systems monitoring, maintenance, and administrationHandle...
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Service Desk Engineer
1 month ago
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