Computer Support Associate
4 weeks ago
Job Summary:
US Tech Solutions is seeking a skilled Computer Support Associate to join our team. As a key member of our support team, you will provide onsite deskside support to our Waterloo IA location.
Key Responsibilities:
- Perform standard processes or operations that are highly stable and/or relatively consistent in how to fix
- Imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues
- Document recording and/or distributing information, including updating assets in Asset Center, following KB articles for problem resolution, and following unit-specific processes
- Responsible for recognizing problems with the processes/operations supported and resolving those problems with pre-established and documented solutions
- Maintains equipment, supplies, and data supporting processes or operations
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.
We are an equal opportunity employer and welcome applications from all qualified candidates.
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