Computer Support Associate

4 weeks ago


Waterloo, Iowa, United States US Tech Solutions Full time

Job Summary:

US Tech Solutions is seeking a skilled Computer Support Associate to join our team. As a key member of our support team, you will provide onsite deskside support to our Waterloo IA location.

Key Responsibilities:

  • Perform standard processes or operations that are highly stable and/or relatively consistent in how to fix
  • Imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues
  • Document recording and/or distributing information, including updating assets in Asset Center, following KB articles for problem resolution, and following unit-specific processes
  • Responsible for recognizing problems with the processes/operations supported and resolving those problems with pre-established and documented solutions
  • Maintains equipment, supplies, and data supporting processes or operations

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

We are an equal opportunity employer and welcome applications from all qualified candidates.



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