Shift Leader

2 weeks ago


Tampa, Florida, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin'. As a Shift Leader, you will be responsible for supervising restaurant operations on a shift-by-shift basis, ensuring that our customers receive exceptional service and quality products.

Key Responsibilities
  • Supervise restaurant operations, including managing staff, inventory, and customer service
  • Assist the management team in providing team member support and coaching
  • Ensure tasks are performed effectively and efficiently
  • Meet safety and sanitation standards
  • Anticipate and understand guests' needs and exceed their expectations
Requirements
  • Previous management experience in retail, restaurant, or hospitality
  • Excellent guest satisfaction, service speed, and product quality
  • Passion about results, setting compelling targets, and delivering on commitments
  • Ability to work well in a team environment
About Dunkin'

Dunkin' is a leading baked goods and coffee chain, serving over 3 million customers per day. We are committed to providing an organizational atmosphere of respect and collaboration, and we value the ability to bring team members from all cultures and walks of life together to pursue one common goal: Build community connected businesses that enrich the daily lives of our teams and guests, while driving personal and professional growth for all.

Our Values
  • Integrity: We approach every decision with moral conduct guided by integrity
  • Teamwork: We value all opinions and collaborate to develop successful policies and processes
  • Respect: We demonstrate respect and dignity, creating an inclusive culture where everyone can feel valued and safe
  • Appreciation: We strive to ensure everyone feels valued as individuals, and recognized for their efforts and achievements

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