Operations Manager
7 days ago
As a Field Operations Manager at Michael Hatcher & Associates, Inc., you will be responsible for overseeing the efficient functioning of a portfolio of accounts. This includes budget management, ensuring the delivery of high-quality products, conducting crew training, ensuring safety protocols, and managing equipment allocation and assignments.
Key Responsibilities:- Manage budget allocations and scheduling, collaborating with managers to optimize crew routes and hours.
- Oversee morning dispatch activities for assigned crews.
- Collaborate with crews to uphold the company's quality standards.
- Work alongside sales and Account Managers to facilitate proper setup for new jobs.
- Monitor daily crew performance, including route sheet distribution and timesheet reviews.
- Anticipate and assess equipment needs, overseeing crew equipment inventory and addressing repair issues.
- Provide training, coaching, performance reviews, and recognition to crews.
- Enforce company standards, such as uniform policies, fleet maintenance, equipment upkeep, and facility cleanliness.
- Proficiency in computer skills.
- Strong management abilities.
- Dedication to delivering excellent customer satisfaction and retention.
- Capacity to effectively manage daily routes and labor resources.
- Bilingual proficiency is a plus.
- Previous experience in Landscape Maintenance and leadership.
We are committed to fostering the growth and success of our team members. Alongside a welcoming and supportive company culture, we offer a comprehensive range of perks and benefits, including:
- Competitive compensation based on experience.
- Medical, dental, and vision insurance coverage.
- 401(k) retirement savings plan.
- Generous paid time off, including vacation and holidays.
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