Operations Manager

7 days ago


Olive Branch, United States Michael Hatcher & Associates, Inc. Full time
Job Title: Field Operations Manager

As a Field Operations Manager at Michael Hatcher & Associates, Inc., you will be responsible for overseeing the efficient functioning of a portfolio of accounts. This includes budget management, ensuring the delivery of high-quality products, conducting crew training, ensuring safety protocols, and managing equipment allocation and assignments.

Key Responsibilities:
  • Manage budget allocations and scheduling, collaborating with managers to optimize crew routes and hours.
  • Oversee morning dispatch activities for assigned crews.
  • Collaborate with crews to uphold the company's quality standards.
  • Work alongside sales and Account Managers to facilitate proper setup for new jobs.
  • Monitor daily crew performance, including route sheet distribution and timesheet reviews.
  • Anticipate and assess equipment needs, overseeing crew equipment inventory and addressing repair issues.
  • Provide training, coaching, performance reviews, and recognition to crews.
  • Enforce company standards, such as uniform policies, fleet maintenance, equipment upkeep, and facility cleanliness.
Requirements:
  • Proficiency in computer skills.
  • Strong management abilities.
  • Dedication to delivering excellent customer satisfaction and retention.
  • Capacity to effectively manage daily routes and labor resources.
  • Bilingual proficiency is a plus.
  • Previous experience in Landscape Maintenance and leadership.
Why Work with Us:

We are committed to fostering the growth and success of our team members. Alongside a welcoming and supportive company culture, we offer a comprehensive range of perks and benefits, including:

  • Competitive compensation based on experience.
  • Medical, dental, and vision insurance coverage.
  • 401(k) retirement savings plan.
  • Generous paid time off, including vacation and holidays.


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