Product Development Manager

2 weeks ago


Charlotte, North Carolina, United States USAA Full time
The Opportunity

We are seeking a highly skilled Product Development Manager to join our team at USAA. As a key member of our product development team, you will play a critical role in driving the development of new P&C product opportunities that meet the needs and risks of our members.

Key Responsibilities
  • Participate in the development of digital-first products that support the needs and risks of USAA members.
  • Support the development and launch of new innovative product offerings, as well as auxiliary/enhanced features/services for existing products.
  • Advise on the launch of new products and the evaluation and decision to buy/build or partner.
  • Generate creative product and coverage solutions for member needs to ensure a dynamic product development pipeline exists.
  • Responsible for maintaining knowledge of business and underwriting performance for products in scope.
  • Analyze internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.
  • Conduct analysis of key data to support on-going monitoring, maintenance, and underwriting of existing products.
  • Develop and communicate the new product value proposition for product enhancements/features.
  • Guide Member Contact teams on how to effectively use sales guides and provide education on new products and services.
  • Analyze and evaluate new product performance metrics to recommend offering change, if necessary, prior to full launch.
  • Coordinate with relevant control partners to ensure product offerings are crafted and implemented in compliance with all applicable laws and regulations.
Requirements
  • Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related field; OR 4 years of related experience may be substituted in lieu of degree.
  • 6 years proven experience in Actuary, Underwriting, Marketing, Operations, Financial Services, or relevant military experience.
  • Experience conducting research, compiling and analyzing data, and identifying trends that have supported product decisions.
  • Proven experience in developing, deploying, and supporting product and/or coordinated suite of products.
  • Knowledge and understanding of Product Development Life Cycle (PDLC).
What Sets You Apart
  • Experience in end-to-end development of new Property & Casualty products outside of auto and property.
  • Experience in state management, pricing, underwriting, consumer insight/research, or claims.
  • Experience working with third-party partners.
  • Additional experience in project management, business case development, or strategy development is a plus.
  • US military experience through military service or a military spouse/domestic partner.
What We Offer

USAA offers a competitive salary range of $99,530.00 to $189,530.00, based on experience and market data. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness, including comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays, and various wellness programs.



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