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General Manager

2 months ago

Linthicum Heights, Maryland, United States TKo Hospitality Management Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at TKo Hospitality Management. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities
  • Hotel Operations: Oversee the overall operations of the hotel, ensuring that all departments are functioning effectively and efficiently.
  • Team Management: Manage and develop a team of hotel staff, providing guidance and support to ensure that they have the skills and knowledge needed to deliver exceptional service.
  • Financial Management: Prepare and manage the hotel's budget, ensuring that financial targets are met and exceeded.
  • Guest Service: Ensure that all guests receive exceptional service, responding promptly to any issues or concerns.
  • Compliance: Ensure that the hotel is fully compliant with all relevant laws, regulations and brand standards.
Requirements
  • Education: A university degree in hotel management or a related field is preferred.
  • Experience: A minimum of 3 years of Department Head/GM level experience in a Select Service or Full Service Hotel is required.
  • Skills: Proficient in Microsoft Office applications, knowledge of Hyatt PMS and POS systems is a plus.
  • Personal Qualities: Strong interpersonal skills, ability to exercise judgment in evaluating situations and making sound decisions, and a true desire to satisfy the needs of others in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development within our company.
  • Team Environment: A dynamic and supportive team environment.