Restaurant Operations Manager
7 hours ago
At Checkers & Rally's, we strive to make a positive impact on our guests' lives by delivering exceptional service and quality food. As an Assistant Manager, you will play a crucial role in supporting the General Manager in achieving sales and profit goals, executing procedures, and providing outstanding guest and team service.
Key Responsibilities- Drive sales and profits by promoting guest satisfaction and managing restaurant operations effectively.
- Escalate any concerns or recommendations with the restaurant, employees, or guests to the General Manager.
- Assist with interviewing and hiring the right team members to ensure a cohesive and productive team.
- Ensure policy and procedures are being followed on shifts, maintaining a safe and clean environment for employees and guests.
- Train team members on operations, company policies, and procedures, as well as guest service standards.
- Identify and respond to complaints and policy/procedure violations in a timely and professional manner.
- Provide regular feedback and coaching to team members on their performance, helping them grow and develop in their roles.
- High School Diploma or General Education Degree (GED) - Preferred
- Food Safety Certified
- 1-2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communication skills
- Ability to work flexible schedules and extended hours
- High energy to keep up with our fast-paced environment
- Commitment to our core values of integrity, service, excellence, and courage to be bold and grow
- Operations Excellence: Our team expects and delivers nothing but the best.
- Training & Development: We bring out the best by ensuring everyone gets well-trained.
- Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's.
- Checkers & Rally's Benefits & Rewards: We offer comprehensive benefits, such as medical and dental plans, as well as recognition programs, including bonuses.
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