Parking Experience Specialist

4 weeks ago


Nashville, Tennessee, United States Metropolis Corp Full time

Metropolis Corp is revolutionizing parking experiences with cutting-edge technology. We're seeking a skilled Parking Experience Specialist to join our team.

As a key member of our parking operations team, you will be responsible for ensuring seamless customer experiences in our parking lots and garages. Your primary focus will be on assisting customers with our new parking technology, providing exceptional customer service, and maintaining a clean and safe environment.

Key responsibilities include:

  • Greeting and welcoming guests to our parking facilities
  • Providing professional services and promoting good customer relations
  • Handling customer inquiries and resolving issues in a timely and courteous manner
  • Patrolling designated parking areas to identify vehicles without proper payment or permission
  • Issuing parking violations and documenting incidents using company-provided handheld devices
  • Maintaining cleanliness and reporting hazards in parking lots and common areas

We're looking for a team player who is passionate about delivering exceptional customer experiences. If you're a motivated individual with excellent communication skills and a strong work ethic, we encourage you to apply.

Requirements:

  • High school diploma or equivalent preferred
  • Parking industry experience a plus, but not required
  • Ability to operate mobile devices and technology
  • Excellent communication and interpersonal skills
  • Willingness to work weekends and/or night shifts

Metropolis Corp is an equal opportunity employer dedicated to diversity, equality, and inclusion. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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