Valet Supervisor

4 weeks ago

Nashville, Tennessee, United States 12 Oaks Parking Full time

We are seeking a highly skilled and customer-focused Valet Supervisor to join our team at 12 Oaks Parking in Nashville, TN. As a Valet Supervisor, you will play a crucial role in guiding our team to provide exceptional service to our guests.

Key Responsibilities:

  • Guide the team's interactions with guests and fellow employees by being a positive role model and influencer.
  • Provide oversight to operation through demonstrated competence in guest services, parking strategy, and proper reporting.
  • Ensure team has tools needed to perform respective duties, share communications through pass along logs, etc.
  • Work collaboratively with the valet team to ensure prompt service for every guest.
  • Train and develop staff as needed to ensure top-level service and hospitality.
  • Ensure that appropriate service recovery measures are followed to ensure guest satisfaction with our services and associates.
  • Maintain professional appearance of yourself, your team, and work area while on duty.
  • Perform ancillary duties as directed.

Requirements:

  • High school diploma or GED required.
  • Six months leadership experience preferred.
  • Excellent oral and written communication skills.
  • Ability to handle multiple priorities in a fast-paced environment.

12 Oaks Parking is an equal opportunity employer. We do not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.

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