Customer Experience Specialist

2 weeks ago


Wilson, North Carolina, United States Best Buy Full time

Customer Experience Specialist Job Description

**Overview**

At Best Buy, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be the face of our brand, building long-lasting relationships with customers and providing personalized service.

**Key Responsibilities**

* Greet and engage with customers in a warm and friendly manner
* Use acquired skills and knowledge to recommend products and services that meet customers' current and future needs
* Serve as a brand ambassador, bringing your passion for Best Buy and customer service to every interaction
* Assist customers with sales orders, returns, and exchanges
* Stay up-to-date on skills and promotional initiatives through ongoing learning and self-development

**What We Offer**

* Competitive pay and benefits
* Opportunities for growth and development
* A dynamic and supportive work environment

**Basic Qualifications**

* Ability to work in a fast-paced, team-oriented environment
* Flexibility to work a variety of shifts, including weekends and holidays

**Location**

Wilson Store, 3401 Raleigh Road Parkway West, Wilson, NC



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