Distributed Application Support Specialist
1 week ago
Job Summary:
Hireteq Solutions Inc. is seeking a highly skilled Lead Distributed Application Support Engineer to join our team. As a key member of our support team, you will be responsible for providing expert-level support for our distributed applications, ensuring high availability and performance.
Key Responsibilities:
- Provide technical support for distributed applications, including troubleshooting, debugging, and resolving complex issues.
- Collaborate with cross-functional teams to identify and resolve issues, and implement process improvements.
- Develop and maintain documentation for distributed applications, including technical guides and knowledge base articles.
- Stay up-to-date with the latest technologies and trends in distributed application support, and apply this knowledge to improve our support processes.
- Lead and mentor junior team members to ensure they have the necessary skills and knowledge to provide high-quality support.
Requirements:
- Minimum of 6+ years of related experience in Distributed Application Support.
- Bachelor's degree preferred or equivalent experience.
- Solid experience in Distributed Application Support, including Unix, Linux, Windows, SQL/PLSQL.
- Familiarity with relational databases (DB2, Oracle, Snowflake) and monitoring and data tools (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda).
- Cloud Technologies experience (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress).
- Scheduling Tool experience (CA AutoSys, Control-M) and Middleware experience (Solace, Tomcat, Liberty Server, WebSphere, WebLogic, JBoss).
- Messaging Queue Systems experience (IBM MQ, Oracle AQ, ActiveMQ, RabbitMQ, Kafka) and Scripting languages experience (Bash, Python, Ruby, Shell, Perl, JavaScript).
- Hands-on experience with ETL tools (Informatica Datahub/IDQ, Talend) and strong problem-solving skills with the ability to think creatively.
Nice to Have:
- Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid).
- Mainframe scheduling (Job abends, Predecessor/Successor).
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