Commercial Operations Director Asia and Emerging Markets

4 days ago

Cambridge, Massachusetts, United States BioSpace, Inc. Full time
Job Details

The Role:

As a key member of our Asia and Emerging Markets team, the Commercial Operations Director will play a critical role in driving commercial performance across the region. This role involves close collaboration with global and regional teams to manage key commercial activities, including supply chain coordination, market analysis, sales operations, and customer experience, ensuring alignment with our business objectives.

The ideal candidate will leverage their expertise in commercial operations and healthcare markets to partner with key internal stakeholders from Marketing, Alliance Management, Finance, Supply Chain, Manufacturing, Account Management, Medical Affairs, and Regulatory Affairs. Their primary focus will be implementing best-in-class commercial processes to enhance efficiency and drive market success.

Success in this role requires strong leadership and execution skills when working with global and regional teams. The ability to manage complex projects and ensure timely delivery of key objectives will be essential. The Commercial Operations Director will need to build strong relationships across all levels of the organization and demonstrate a proven track record in program management, successful product launches, sales force effectiveness, and operational excellence.

Key Responsibilities:
  • Coordinate commercial initiatives, including product launches, market expansions, and global projects, ensuring clear alignment between global strategies and local market conditions.
  • Serve as a key liaison between global and regional teams, coordinating the execution of cross-functional initiatives and ensuring smooth communication and collaboration.
  • Oversee the implementation of operational strategies, supporting supply chain coordination, market analysis, sales operations, and customer experience improvements.
  • Establish and monitor KPIs to assess the effectiveness of market strategies, providing insights to the Asia and Emerging Markets Leadership Team, in areas such as sales growth, customer satisfaction, market share expansion, and supply chain efficiency.
  • Collaborate cross-functionally with global and local teams to drive strategic initiatives and to ensure operational processes are optimized for local execution.
  • Partner with Digital teams on the integration of digital tools and platforms to enhance customer engagement and streamline commercial operations.
  • Provide strategic leadership to cross-functional teams, fostering a culture of innovation and excellence, and contributing to the continuous improvement of our customer experience.
Requirements:
  • Bachelor's degree in Marketing, Business, Supply Chain, or a related field.
  • 8+ years of experience in Sales/Marketing Operations within the pharmaceutical, biotech, or healthcare industries.
  • Demonstrated experience in executing commercial strategies, including product launches, in fast-paced, complex environments.
  • Proven ability to work as a liaison between global and regional teams, ensuring the effective execution of initiatives.
  • Strong project management skills, with a track record of delivering results on time.
  • Experience managing supply chain, sales operations, and other cross-functional processes.
  • Excellent collaboration skills, with experience working in a matrixed, cross-functional organization.
  • Strong analytical abilities, with experience tracking KPIs and driving continuous process improvement.
  • This role is based in our new LEED-certified HQ in Cambridge, MA, and is expected to be in office 70% of the time with flexibility to work from home up to 30%.
Preferred Qualifications:
  • Advanced degree (MBA or equivalent).
  • Experience working within Asia or emerging markets, particularly with an understanding of market access, distribution models, and healthcare systems.
  • Experience integrating digital tools and platforms to support customer engagement and streamline operations.
  • Demonstrated success in managing product launches and market expansions in the healthcare sector.
  • Strong knowledge of global and regional healthcare regulatory environments.
  • Familiarity with regional market trends, competitive landscapes, and customer needs in Asia and emerging markets.
Travel and Working Conditions:
  • This role is based in the US but will require frequent collaboration with teams across Asia and Emerging Markets, which may involve adjusting to different time zones.
  • Occasional international travel may be required to support regional operations and attend key meetings or events.
About Us:

We are a leading biotechnology company dedicated to revolutionizing the field of medicine. Our mission is to harness the power of mRNA technology to create innovative treatments and vaccines that improve human health. We are committed to fostering a culture of innovation, collaboration, and excellence, and we are seeking talented individuals to join our team. If you are passionate about making a difference in the lives of patients and are looking for a challenging and rewarding career opportunity, we encourage you to apply.

  • Commercial Operations Director

    3 weeks ago

    Cambridge, Massachusetts, United States BioSpace, Inc. Full time

    Job Title: Commercial Operations DirectorWe are seeking a highly skilled Commercial Operations Director to join our team in Asia and Emerging Markets. As a key member of our leadership team, you will be responsible for developing and implementing commercial strategies to drive business growth and profitability.Key Responsibilities:Develop and execute...

  • Commercial Operations Director

    1 week ago

    Cambridge, Massachusetts, United States BioSpace, Inc. Full time

    Job SummaryWe are seeking a highly skilled Commercial Operations Director to lead our Asia and Emerging Markets team. As a key member of our commercial operations team, you will be responsible for coordinating market-specific strategies to ensure optimal commercial performance across the region.Key ResponsibilitiesCoordinate commercial initiatives, including...

  • Director, Commercial Operations

    3 weeks ago

    Cambridge, Massachusetts, United States Alnylam Full time

    Job Title: Director, Commercial OperationsAlnylam Pharmaceuticals is seeking a highly skilled and experienced Director, Commercial Operations to join our team. As a key member of our commercial organization, you will be responsible for collaborating with multiple stakeholders to enhance the productivity of our U.S. field teams.Key Responsibilities:Lead the...

  • Commercial Operations Director

    13 hours ago

    Cambridge, Massachusetts, United States Alnylam Full time

    Job SummaryThe Director Commercial Operations is responsible for collaborating with multiple stakeholders across Alnylam's U.S. commercial organization to enhance the productivity of U.S. field teams by generating insights from data, establishing KPIs, implementing more efficient processes, and leveraging new technology solutions. This position will report...

  • Senior Legal Director, US Market Access and Commercial Operations

    5 days ago

    Cambridge, Massachusetts, United States Alnylam Full time

    Job Title: Senior Legal Director, US Market Access and Commercial OperationsJob Summary:The Senior Legal Director, US Market Access and Commercial Operations will provide expert legal advice and counseling to Alnylam's US Value & Access, US Strategic Accounts, and US Patients Services organizations, across the US TTR and Global RARE business units. This...

  • Senior Legal Director, US Market Access and Commercial Operations

    3 days ago

    Cambridge, Massachusetts, United States Alnylam Full time

    Job SummaryWe are seeking a highly experienced Senior Legal Director to join our US Market Access and Commercial Operations team at Alnylam. The successful candidate will provide expert legal advice and counseling to our business partners across the US, leveraging their deep understanding of healthcare laws and regulations to drive strategic and tactical...

  • Senior Legal Director, US Market Access and Commercial Operations

    3 weeks ago

    Cambridge, Massachusetts, United States Alnylam Full time

    About the RoleWe are seeking a highly experienced Senior Legal Director to join our US Market Access and Commercial Operations team. As a key member of our Commercial Legal Leadership Team, you will provide expert advice and counseling to our US Value & Access, US Strategic Accounts, and US Patients Services organizations, across the US TTR and Global RARE...

  • Commercial Brand Director

    11 hours ago

    Cambridge, Massachusetts, United States Thor Companies Full time

    We are seeking a seasoned Director-level commercial brand lead to join our team at Thor Companies. This individual will be responsible for leading the development of marketing strategy and implementation of key tactics to support our flagship brands.Key Responsibilities:Develop and execute marketing strategies to drive brand growth and awarenessLead the...

  • Director, Commercial Supply Chain Operations

    3 weeks ago

    Cambridge, Massachusetts, United States Akebia Therapeutics Full time

    Job SummaryAkebia Therapeutics is seeking a highly experienced and skilled Director, Commercial Supply Chain to oversee and manage all aspects of our commercial supply chain operations. This role is crucial in ensuring the efficient and effective delivery of our products to market, maintaining high standards of quality and compliance, and driving continuous...

  • Marketing Insights Director

    3 weeks ago

    Cambridge, Massachusetts, United States Philips Full time

    About the RoleWe are seeking a highly skilled Marketing Insights Director to join our team at Philips. As a key member of our Central Marketing team, you will play a pivotal role in crafting and executing the marketing analytics roadmap.Key ResponsibilitiesDevelop and execute comprehensive demand generation strategies for lead acquisition, pipeline growth,...

  • Senior Director of Commercial Operations

    4 weeks ago

    Cambridge, Massachusetts, United States Analytic Recruiting Inc. Full time

    Job Title: Senior Director of Commercial OperationsThe Senior Director of Commercial Operations is a key leadership role within our organization, responsible for driving strategic initiatives and optimizing internal operations to enhance business performance.Key Responsibilities:Strategy and Roadmap: Develop and implement a comprehensive strategy for the...

  • Marketing Insights Director

    4 weeks ago

    Cambridge, Massachusetts, United States Philips North America Full time

    Job Title: Marketing Insights DirectorPhilips North America is seeking a highly skilled Marketing Insights Director to join our team. As a key member of our Central Marketing team, you will play a pivotal role in crafting and executing the marketing analytics roadmap.About the Role:This is a high-visibility position that requires a strong leader with a...

  • Director of Market Development

    3 weeks ago

    Cambridge, Massachusetts, United States Vericel Corporation Full time

    Job Title: Director of Market DevelopmentVericel Corporation is seeking a highly skilled and experienced Director of Market Development to join our team. As a key member of our Commercial Team, you will be responsible for developing and executing market development strategies to drive increased awareness, adoption, and growth of our products, particularly...

  • Marketing Insights Director

    3 days ago

    Cambridge, Massachusetts, United States Philips Full time

    Job Title: Marketing Insights DirectorThe Marketing Insights Director plays a pivotal role in crafting and executing the marketing analytics roadmap for the Central Marketing team.Key Responsibilities:Develop and execute comprehensive demand generation strategies for lead acquisition, pipeline growth, and revenue generation.Segment target audiences...

  • Marketing Insights Director

    3 days ago

    Cambridge, Massachusetts, United States Philips North America Full time

    Job Title Marketing Insights Director (Cambridge, MA)Job DescriptionThe Director of Marketing Insights and Analytics plays a pivotal role in crafting and executing the marketing analytics roadmap for the Central Marketing team. They drive alignment between Central Marketing, Business Unit (BU) Marketing, and North America Sales, enhancing the organization's...

  • Digital Marketing Operations Director

    1 week ago

    Cambridge, Massachusetts, United States Biogen Full time

    About This RoleBiogen is seeking a highly skilled Digital Marketing Operations Director to join our North American Marketing Operations team. As a critical partner to our US marketing teams, you will be accountable for the execution of digital marketing tactics with a focus on Web and Email development in support of multiple Therapeutic Areas, and...

  • Digital Marketing Operations Director

    3 days ago

    Cambridge, Massachusetts, United States Biogen Full time

    Job OverviewBiogen is seeking a seasoned Digital Marketing Operations Director to join our North American Marketing Operations team. As a critical partner to our US marketing teams, you will be accountable for executing digital marketing tactics with a focus on Web and Email development in support of multiple Therapeutic Areas, and Biosimilars.You will...

  • Digital Marketing Operations Director

    2 weeks ago

    Cambridge, Massachusetts, United States Biogen Full time

    About This RoleWe are seeking a highly skilled Associate Director of Marketing Operations Digital Production to join our North American Marketing Operations team. As a critical partner to Biogen's US marketing teams, you will be accountable for the execution of digital marketing tactics with a focus on Web and Email development in support of multiple...

  • Digital Marketing Operations Director

    3 weeks ago

    Cambridge, Massachusetts, United States Biogen Full time

    About This RoleWe are seeking a highly skilled Associate Director, Marketing Operations Digital Production to join our North American Marketing Operations team. As a critical partner to Biogen's US marketing teams, you will be accountable for the execution of digital marketing tactics with a focus on Web and Email development in support of multiple...

  • Associate Director, Quality Operations

    2 weeks ago

    Cambridge, Massachusetts, United States US Tech Solutions Full time

    Job Title: Associate Director, Quality OperationsUS Tech Solutions is seeking an experienced Associate Director, Quality Operations to join our team. In this role, you will be responsible for ensuring the quality and compliance of our commercial drug distribution operations.Key Responsibilities:Manage third-party logistics service provider operations...