Hotel Operations Manager

2 weeks ago


Richmond, Virginia, United States Marriott Full time
About Us

SMI Hotel Group is a dynamic hotel management company operating upscale, full-service hotels in Virginia and Texas. Our mission is to deliver exceptional service to our guests, and we're seeking a talented General Manager to lead our hotel operations in Richmond, Virginia.

Position Overview

We're looking for a seasoned, motivated, and dynamic General Manager to oversee all hotel operations and sales functions. This role requires a strong leader who can inspire the team to deliver exceptional guest service while fostering a positive work environment.

Key Responsibilities:
  • Maintain a high level of visibility in the hotel, interacting with guests and team members to ensure adherence to brand and management standards.
  • Develop and mentor subordinate managers, holding them accountable for departmental success.
  • Maximize hotel revenues by anticipating market trends and developing strategic initiatives.
  • Collaborate with the Director of Sales to develop and monitor annual business and marketing plans.
  • Control labor and operational expenses within budgeted guidelines.
Qualifications:
  • Bachelor's degree in hotel management or equivalent.
  • At least 5 years of General Manager experience in a full-service hotel; Marriott experience preferred.
  • Strong interpersonal and leadership skills, demonstrating professionalism and care toward team members and guests.
Benefits

At SMI Hotel Group, we offer a comprehensive benefits package, including health, dental, and vision insurance, paid time off, 401(k) plan with company match, hotel discounts, paid holidays, and early access to earned wages.



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