Field Service Technician Laser Specialist

5 days ago


Worcester, Massachusetts, United States Amada America, Inc. Full time
Job Summary

We are seeking a highly skilled Field Service Technician Laser Specialist to join our team at Amada America, Inc. as a key member of our service team. The successful candidate will be responsible for providing exceptional service and support to our customers in the Worcester, MA territory.

Key Responsibilities
  • Installation and Service: Install and service Amada lasers and other equipment, ensuring optimal performance and efficiency.
  • Training and Support: Provide comprehensive training and support to customers on the operation, programming, and maintenance of Amada equipment.
  • Troubleshooting and Repair: Troubleshoot and repair mechanical, hydraulic, pneumatic, electrical, and control systems, as well as networks.
  • Communication and Customer Relations: Develop and maintain strong relationships with customers, ensuring excellent communication and follow-through.
  • Travel and Territory Management: Travel regularly within the assigned territory, managing the total equipment installation process at customer sites.
Requirements
  • Education and Experience: A 4-year degree in Electronics or a minimum of a 2-year degree with related work experience preferred.
  • Skills and Knowledge: Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems, as well as networks. Ability to read and interpret mechanical and electrical drawings.
  • Language Skills: The ability to communicate in the English language is required. The ability to communicate in the Spanish language is also desirable.
Benefits
  • Competitive Pay: $30.00/hour
  • Comprehensive Benefits Package: Major Medical and Hospitalization, Pharmacy, Dental, Vision, 401(k) Plan, Profit Sharing, Life Insurance, Long-Term Disability, 12 Paid Holidays, Travel Accommodations, Travel/Milage Pay, $200 Work Boot Voucher, Uniform, laptop, cellphone, toolbox provided


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