Customer Service Supervisor

4 weeks ago


Dayton, Minnesota, United States Rite Aid of Pennsylvania Inc. Full time

Lead Service Associate Role

As a Lead Service Associate at Rite Aid of Pennsylvania Inc., you will play a vital role in ensuring exceptional customer experiences and efficient store operations. Your primary responsibility will be to supervise and assist Store Associates with daily tasks, while also providing top-notch customer service.

Key Responsibilities:

  • Supervise and assist Store Associates with daily operational tasks
  • Provide excellent customer service and resolve customer complaints
  • Assist with merchandising tasks, including plan-o-gram execution
  • Perform receiving and stocking procedures, including counting and reconciling cash register drawers
  • Prepare deposits and order change from the bank
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
  • Maintain a safe, clean, and pleasing environment for customers and associates
  • Design a monthly schedule and assign work to foster an efficient and effective workflow

Requirements:

  • H.S. Diploma or General Education Degree (GED) required
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level

What We Offer:

Rite Aid of Pennsylvania Inc. is committed to providing a supportive and inclusive work environment that allows our associates to grow and thrive. We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Join our team and discover a career that inspires and motivates you to reach your full potential.



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