Director of Pet Services Expansion

3 weeks ago


Los Angeles, California, United States Barkbus Full time
About This Role

We are looking for an experienced Director of Pet Services Expansion to lead our grooming operations expansion across Southern California, Texas, Arizona, and Georgia.

About Us

Barkbus was founded by Los Angeles dog-loving entrepreneurs and creatives to redefine dog grooming. Our mission is to provide a stress-free, luxury grooming experience directly at your doorstep.

Key Responsibilities
  • Oversee multiple territories, lead and inspire regional Grooming Operations Managers (GOMs), and ensure the seamless delivery of Barkbus's world-class grooming services.
  • Drive key performance indicators (KPIs), such as safety, efficiency, stylist productivity, rebooking rates, and customer satisfaction, ensuring consistency across regions.
Requirements
  • Minimum 7 years of experience in operations leadership, with at least 3 years at a senior or director level overseeing regional or multi-location teams.
  • Proven track record in scaling operations, especially in service or customer-centric industries.
  • Experience managing leaders and teams of 50+ across multiple locations or territories.
Compensation and Benefits
  • Base Salary: $130K-$170K, based on experience.
  • Equity: Stock options to align incentives with Barkbus's success.
  • Benefits: Comprehensive medical, dental, and vision insurance, retirement savings plan, and pet insurance.


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