Director of Financial Aid and Scholarships

2 days ago

Roanoke, Virginia, United States InsideHigherEd Full time
Job Title: Director of Scholarships and Financial Aid

Hollins University is seeking a highly qualified candidate for the position of Director of Scholarships and Financial Aid. This role is responsible for overseeing all financial aid-related responsibilities and functions for the university.

About the Role

The Director of Scholarships and Financial Aid will be responsible for maintaining full compliance with federal and state laws governing financial aid. This individual will provide leadership in establishing effective financial aid policies and procedures for the undergraduate and graduate student populations.

Key Responsibilities
  • Monitor all functions of the Office of Scholarships and Financial Assistance to ensure effectiveness, efficiency, and integrity
  • Supervise, support, train, and evaluate staff
  • Award, review, and authorize aid for prospective and active undergraduate and graduate students
  • Manage and reconcile federal and state grant programs
  • Monitor satisfactory academic progress of all student populations to adhere to institutional and federal policies concerning distribution of aid
  • Test and update the financial aid module of the university's Banner database
  • Complete all surveys and reports for the office, including FISAP, IPEDS, and various state reports for SCHEV
  • Oversee the annual A-133 audit preparation activities
  • Identify appropriate recipients for various endowed scholarships and reconcile the funds
  • Counsel students on financial literacy and student loans
  • Manage the federal and institutional student employment programs
  • Support returning and new student orientations by fulfilling financial aid responsibilities
  • Develop and update marketing materials for the office, such as an annual financial aid brochure
  • Monitor federal student loan default rates and take corrective actions, if necessary
  • Oversee Hollins' federal Perkins loan servicer's activities for compliance in the Perkins loan portfolio
  • Fulfill data requests as needed on behalf of the VPEM in support of reports for the Board of Trustees and university Cabinet
Qualifications
  • Bachelor's degree
  • Minimum of three years of progressive higher education financial aid experience
  • Knowledge of laws that govern higher education financial assistance
  • Excellent written and oral communication, interpersonal, customer service, organizational, detail, accuracy, data extraction, statistical reporting, project management, and problem-solving skills
  • Abilities to multitask, meet deadlines, handle sensitive matters, use sound judgment, exhibit discretion, maintain confidentiality, and work well with students
  • Public speaking experience
  • Extensive experience with Microsoft Office
Preferred Qualifications
  • Master's degree
  • Experience with Ellucian Banner and/or Technolutions Slate
  • Supervisory experience
Application Process

Qualified candidates should submit a cover letter and resume to the university. Semi-final candidates will be asked to submit contact information for three references. Once the selected candidate accepts a contingent employment offer, criminal and credit history background checks will be conducted. Review of applications will begin immediately and will continue until the position is filled.

Hollins University is an equal opportunity employer and fosters diversity and inclusiveness at every level of the university. Persons of all genders, gender identity/expression, and sexual orientation; persons with disabilities; persons of all racial, ethnic, and cultural backgrounds; and first-generation college graduates are encouraged to apply.

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