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Director of Financial Aid and Scholarships

2 months ago

Roanoke, Virginia, United States InsideHigherEd Full time
About the Role

The Director of Financial Aid and Scholarships will oversee all financial aid-related responsibilities and functions for the university. This individual will be tasked with maintaining full compliance with federal and state laws governing financial aid and will provide leadership in establishing effective financial aid policies and procedures for the undergraduate and graduate student populations.

Key Responsibilities

  • Monitor all functions of the Office of Scholarships and Financial Assistance to ensure effectiveness, efficiency, and integrity
  • Supervise, support, train, and evaluate staff
  • Award, review, and authorize aid for prospective and active undergraduate and graduate students
  • Manage and reconcile federal and state grant programs
  • Monitor satisfactory academic progress of all student populations to adhere to institutional and federal policies concerning distribution of aid
  • Test and update the financial aid module of the university's Banner database
  • Complete all surveys and reports for the office, including FISAP, IPEDS, various state reports for SCHEV, Common Data Set (section H), NCAA, and data requests from other campus offices
  • Oversee the annual A-133 audit preparation activities
  • Identify appropriate recipients for various endowed scholarships and reconcile the funds
  • Counsel students on financial literacy and student loans
  • Manage the federal and institutional student employment programs, including oversight of the Senior Financial Aid Counselor's placements of and contracts for students
  • Support returning and new student orientations by fulfilling financial aid responsibilities
  • In collaboration with the Vice President for Enrollment Management, develop and update marketing materials for the office, such as an annual financial aid brochure utilized by the Office of Admission
  • Monitor federal student loan default rates and take corrective actions, if necessary, to maintain a low default rate
  • Oversee the university's federal Perkins loan servicer's activities for compliance in the Perkins loan portfolio
  • Fulfill data requests as needed on behalf of the Vice President for Enrollment Management in support of reports for the Board of Trustees and university Cabinet
  • Collaborate with the Vice President for Enrollment Management, Financial Aid staff, and any appointed campus partners to inform others about the university's scholarship and financial aid strategy
  • Liaise with other departments on campus, including the Registrar's Office, Business Office, and Human Resources
  • Remain up-to-date on federal and state financial aid laws, issues, trends, and best practices
Position Qualifications

Successful applicants must have the following qualifications and experience:

  • Bachelor's degree
  • Minimum of three years of progressive higher education financial aid experience
  • Knowledge of laws that govern higher education financial assistance
  • Excellent written and oral communication, interpersonal, customer service, organizational, detail, accuracy, data extraction, statistical reporting, project management, and problem-solving skills
  • Abilities to multitask, meet deadlines, handle sensitive matters, use sound judgment, exhibit discretion, maintain confidentiality, and work well with students
  • Public speaking experience
  • Extensive experience with Microsoft Office
Preferred Qualifications

Preferred candidates will have the following:

  • Master's degree
  • Experience with Ellucian Banner and/or Technolutions Slate
  • Supervisory experience