Senior UX Researcher

2 weeks ago


Concord, New Hampshire, United States Fidelity Investments Full time
Job Description:

Fidelity Investments is seeking a highly skilled User Experience Researcher to join our Digital Workplace Experience Chapter Area. As a key member of our team, you will be responsible for conducting user-centered design research to inform the development of world-class digital experiences for our associates and customers.

The ideal candidate will have a strong background in UX research, with experience in qualitative and quantitative research methods, including interviews, surveys, usability testing, and heuristic evaluation. You will also have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams to drive business outcomes.

We are looking for a researcher who is passionate about improving employee digital experiences and has a strong understanding of user-centered design principles. If you are a motivated and detail-oriented individual with a passion for UX research, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Conduct user research studies to inform the development of digital experiences
  • Develop and execute research plans to meet business objectives
  • Collaborate with cross-functional teams to drive business outcomes
  • Communicate research findings and recommendations to stakeholders
  • Stay up-to-date with industry trends and best practices in UX research
Requirements:
  • 5-8 years of UX or related experience
  • Strong background in qualitative and quantitative research methods
  • Excellent communication and collaboration skills
  • Ability to work effectively in a fast-paced environment
  • Strong understanding of user-centered design principles
About Fidelity Investments:

Fidelity Investments is a leading financial services company that provides a range of products and services to individuals, businesses, and institutions. We are committed to delivering world-class digital experiences to our associates and customers, and we are seeking a highly skilled UX Researcher to join our team.

As a member of our Digital Workplace Experience Chapter Area, you will have the opportunity to work with a talented team of designers, researchers, and developers to drive business outcomes and improve employee digital experiences. We offer a dynamic and collaborative work environment, with opportunities for professional growth and development.



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