Medical Scheduler

4 weeks ago


San Antonio, Texas, United States US Oncology, Inc. Full time

About the Role

The Medical Scheduler will be responsible for scheduling patient appointments and tests in an efficient and timely manner. This role will involve answering incoming calls, directing calls to appropriate personnel, and serving as a liaison between patients and medical staff.

Key Responsibilities

  • Scheduling new patients, patient referrals, and returning patients in the computer system in accordance with physician and/or office guidelines.
  • Obtaining and entering all insurance authorization and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR).
  • Collecting co-pays, deductible, and other out-of-pocket amounts at the time of visit.
  • Maintaining the primary office scheduling template containing physician meetings, satellite schedule, rounding, and call coverage.
  • Arranging for patients to have financial counseling as needed.
  • Demonstrating an understanding of patient confidentiality to protect the patient and clinic/practice.
  • FOLLOWING policies and procedures to contribute to the efficiency of the front office.
  • Covering for other front office functions as requested.
  • Preparing correspondence, memos, forms, and other typing as requested by the supervisor.
  • May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.
  • May communicate with patients about surgeries or tests being scheduled and potential prep work needed.
  • May be responsible for follow-up on all pre-operative tests to ensure clearance for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
  • May be responsible for scheduling post-operative follow-up appointments with physicians.

Requirements

  • High school diploma or equivalent required.
  • Position is entry-level and requires 0-3 years' experience preferably in a medical office setting.
  • Knowledge of medical terminology and coding a plus.
  • Must have excellent communication skills, written and verbal.
  • Proficiency in Microsoft Office (Outlook, Word, Excel) required.

About US Oncology, Inc.

US Oncology, Inc. is a leading provider of cancer care services. Our mission is to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve 'More breakthroughs. More victories.' in their fight against cancer.


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