Restaurant Operations Manager

3 weeks ago

Pasco, Washington, United States Wenspok Companies Full time
Restaurant General Manager Job Description

Are you a results-oriented professional with a strong customer focus? Do you have a passion for leading and managing a team in a fast-paced, dynamic environment?

We are seeking a skilled Restaurant General Manager to join our team at Wenspok Companies, a privately owned franchise of Wendy's Restaurants in the USA. As a Restaurant General Manager, you will be responsible for the management of the entire restaurant's operations, including training, developing, and mentoring staff, creating a pleasant work and dining environment, and maximizing store sales and profit goals.

Key Responsibilities:

  • Train, develop, and mentor staff to ensure excellent customer service and high-quality food products
  • Create a pleasant work and dining environment that meets or exceeds QSC standards
  • Monitor and reinforce food safety procedures to ensure a safe and healthy environment for customers and employees
  • Maximize store sales and profit goals through effective inventory management, labor scheduling, and customer engagement
  • Ensure protection of Wendy's brand and assets by maintaining high standards of quality, service, and cleanliness
  • Demonstrate drive for results and a commitment to excellence in all aspects of restaurant operations

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 3-4 years of restaurant operations experience, preferably in high-volume QSR and/or fast-casual concepts
  • Flexible to work rotating shifts, including weekends and holidays
  • Valid driver's license and access to private transportation required
  • Demonstrated ability to lead and manage a team in a fast-paced, dynamic environment
  • Working knowledge of cost of goods sales and inventory management
  • Excellent problem-solving and decision-making skills, with a customer-focused approach

At Wenspok Companies, we offer a competitive benefits package, including medical, dental, vision, and 401(k) with a minimum 5% match. We also provide opportunities for career growth and advancement, with a strong focus on promoting from within. If you are a motivated and results-driven professional with a passion for leading and managing a team, we encourage you to apply for this exciting opportunity.

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